Protecting Your Privacy
GotPouches, part of Nicotinos World Distribution AB, registered with the Swedish Companies Registration Office under organization number 559354-5683 is responsible for personal data and responsible for protecting your personal data. We are fully dedicated to protecting your privacy. If you have any questions about how we protect your privacy, please email hello@gotpouches.com.
Here's how we use your name and contact information
Deliver orders to you. Send service messages e.g. shipping information. Send you information by e-mail, sms or mail regarding our new products. Serve ads for you when browsing the web. So that you can see our latest products and offers.
Your contact history with us
What you have said to us, for example, by phone, e-mail or on social media, we use to complete our agreement and to make our service better for you. The information is also used for internal training purposes so that we can continue to improve our service.
Purchase history and saved Items
What you have bought and what you have saved in your shopping cart is important information for us to be able to sell, provide support and handle returns. To constantly improve our product offer, we use data from purchases and returns in our procurement.
Information on how you use our site
Information you give us when browsing GotPouches.com, such as IP address and device type, we use to improve your shopping experience and to prevent and detect fraud against either you or us - boring but very important - and to fulfill our legal obligations to handle information about you.
Here's how we share information about you
We will never sell any of your personal information to third parties - such as your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe that this is absolutely necessary for us to do so. We may provide third parties with aggregated but anonymised information about and analyzes of our customers, and before we do so we make sure that you cannot be identified through that information. Any disclosure of personal data in connection with full or partial sale of the business will take place according to laws applicable at the time for personal data.
Marketing Information
In order to keep you informed about us, your orders and to help you find new products, we can send messages by email and text messages. You can ask at any time to stop sending you marketing messages. Turning off marketing messages does not mean that we stop sending support messages about your orders, for example.
P2P SMS Terms and Conditions
- Consent to Receive Messages. By opting-in to GotPouches’s messaging program called "GotPouches", you consent to receiving marketing text messages (e.g. cart reminders from information collected via cookies) at the telephone number, including Short Message Service (SMS) messages. GotPouches has full control of its messaging program and reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages.
- No Condition for Purchase or Services. Your decision to opt into GotPouches’s messaging program is not a condition of purchasing any good or service.
- GotPouches’s Terms of Use and Privacy Policy. By opting in, you accept and agree to be bound by GotPouches’s privacy policy and terms of use, and you consent to the processing of your information as set forth in those policies.
- Contact. If you have questions or comments, please reach out to GotPouches at hello@gotpouches.com.
Messaging Information.
- Opt-In. To opt in, you may:
- Enter your mobile phone number on a website form, you will then receive a text from +12133137177 where you may choose to opt-in to marketing messages. Message frequency varies.
- Rates. Carrier message and data rates may apply. Please consult your mobile service carrier's pricing plan to determine the charges for sending and receiving text messages.
- Opt-Out. To opt out, text "STOP", “UNSUBSCRIBE” to +12133137177. This is the only method for opt out. After opting out you will receive one additional message confirming that your request has been processed.
- Help. For help, text "HELP" to +12133137177.
Other.
Carriers are not liable for delayed or undelivered messages.
Registering Your Information
We keep information about you as long as we have your consent, or as long as we need it to provide you with products and services. If there are reasonable reasons or if we are required to comply with legal requirements, resolve conflicts, prevent fraud and abuse or uphold our general terms, we may also retain some of your personal information even after you have withdrawn your consent.
Your rights
You have many rights to your personal information. For example, the right to know what we are storing and how your information is used, the right to request the correction of incorrect information, the right to request that we delete your data and the right to object to the local data protection authority (EU national data protection authorities) .
Changes to how we protect your privacy
We may change this page from time to time to reflect how we treat your personal information. If we make significant changes, we will clarify this through our contact paths, such as email so that you can review the changes before continuing to use GotPouches.
Cookies
We use cookies on our site. Different types of cookies are used for various reasons. Here are described what different types we use and why. Function Cookies enable you to navigate the site and use our features, such as "Add to Cart" and "Save Favorite". To improve website functionality and your shopping experience, Cookies for analysis allows us to measure and analyze how our customers use the site. When browsing or shopping with us, Customer Service Cookies will remember your choices (like your language or location), so we can make your experience as smooth as possible and more personal. Marketing cookies are used to display ads that are relevant to you. They also limit the number of times you see an ad and help us measure efficiency and improve our advertising. Third Party Cookies are used by partners who help make our offerings more interesting to you. Therefore, temporary cookies are saved from partners on your device. This is, for example, information about which products you have looked at. The purpose is to be able to show you offers that match your interests as best as possible. By using our site, you agree that the above types of cookies will be placed on your device and that we will have access to them when you visit the site in the future.
How can I prevent cookies from being saved? Most browsers can be configured to completely block the use of cookies. Keep in mind that your user experience may be affected and you may not be able to use some features on our site.
Contact Us
We are always happy to talk to our customers. And in the event that you are not satisfied with something, we are extra grateful if you contact us directly. Hopefully we can help you while giving us an opportunity to improve ourselves hello@gotpouches.com.